Hi all, I was just wondering about the Toque tins and the problem with the aluminum going "out of round" making them hard to open and close. I know this topic was brought up here a few years ago and the OP got alot of flack [mostly because of his attitude I believe] from the members here. I use a variety of snuff and as such it takes forever to finish a tin. I realize that I can always take a moment to round the tins out again with my fingers but was wondering if Roderik had any plans in the future to use a higher quality tin. This gets alittle aggraving at times as my snuffs last several years and I open and close them alot.
Roderik, if there is a plausable reason to continue using these tins please let me know. I will understand and surely appreciate your reasoning.
Yea....I know I should consume more snuff then I wouldn't have this problem.
On a more positive note; I love the embossed lines on the edge. They make it easier for these old arthritic fingers to get a grip. Some of the tins from other suppliers are very difficult for me to open and once in awhile i will spill some of my brown gold.
I understand this this is a minor problem but I was curious if maybe Roderik might be up for a change in the future.
Don't hate me cuz I'm old and handicapped.
no jokes about being mentally challanged please......;)
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Agree LikeI just most of all really wish snuff makes would make more uniform shaped containers (not to mention would be good and air tight), would make stacking and storing loads easier if they did
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Agree LikeThe first batch of 25g tins we bought from this company had a fail rate of nearly 50% which I felt was outrageous. I had paid half upfront and all the company was prepared to do was take them back and replace them with a new batch. This new batch has a much lower, but still significant fail rate of 7%. What is covered in this “acceptable” fail rate is tins shearing their threads. At the time the only other tins available were the conventional snuff tins. These are significantly cheaper, but, as most are aware, have their own set of problems.
The good news is the 10g tins are far superior; the bad news is we have approximately a years supply of the 25g tins left, however the best news is we have now found an almost perfect tin that will be replacing them when they are finished.
If anyone has any problems with a tin, and doesn’t have a snuff box to decant the contents into, just let me know and I will get a replacement tin included with your next order.
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Agree LikeIts a great design and size all a round.......they just don't stay round. ;)
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Agree LikeI ought to emphasize that this is not Roderick's fault. I blame it on rough handling by the post office.
For what it's worth, the best tins bar none are the 10g ones Lush uses for their lip balms: non-rusting solid aluminum (not at all flimsy), the best screw threads ever to be put on a tin, period. Yes, these make perfect snuff tins, and I reuse them for that. These will never open in your pocket, guaranteed. All snuff should come in these.
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Agree LikeEDITED to add -- plus having a tin and largey foldy czech tool (things I also only have one each of) are just too more things I an lose or leave behind more than a bullet I can pop back in its fanny pack pocket. If I had one of those nice little snuff spoons that might go on a lanyard it might be different. for now this is good for couch and computer.
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Agree LikeIncidentally, I have just thought of a way to get rid of all those faulty 25g tins. It involves the label designer but would not be allowed under the UN charter as it would be considered "cruel and unusual" punishment
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Agree LikeI've seen less classy wine labels. Plenty of them.
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Agree LikeOn the Toque label front, I must side with London Jack though. Somebody recently described them as being similar to a power tool logo; I'd have to agree.
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Agree LikeThe reason we commissioned our modern label design was that all the other designs that were proffered all looked like they were designed in the 18th century and that just felt so fraudulent. We were a new company, launching a new snuff, in 2006. We were attempting to attract younger smokers over to snuff and equally hoping to appeal to experienced snuff takers looking for a modern snuff experience that was a little different.
However, just for all the diehards out there, we have a little project in the pipeline that I think may put a smile on your faces. As they say ‘watch this space’.
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Agree LikeBut just because I'm young and American doesn't mean I don't enjoy the old designs as well...in fact I love them! I told my wife I was going to get the Wilsons of Sharrow pinch guy on the tin tattooed on me, jokingly of course, but she took me serious and nearly freaked out...lol!
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Agree Like( i wonder what reward Roderick would offer to get the Toque label done on my calf? Without the warning label.) lol
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Agree LikeRoderick, have you ever thought of sponsoring a cycling team? That logo looks custom made for it!
Nice to meet you all.
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Agree LikeI'm Impressed that he has made it through hard work and customer satisfaction for 4 years. Besides being a very nice Guy to boot.
Ed
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Agree LikeIts just a Public Relations ploy. I use to be an exec with a major Public Relations cconsultancy so I know it when I see it.
Nice little story for the papers. Man working from home mixes it with the big boys. Britis start up goes international ,ad infinitum.
Great if you like the snuff and great if you like the man, but understand why.
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Agree LikeLet's talk about the snuff and leave the tins alone.
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Agree LikeThey remind me of what personal web sites looked like in 1998. Doesn't mean I won't love the snuff though!
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Agree LikeGives a whole new dimension to this site, doesnt it.
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Agree LikeP.S. London I love when people expand peoples knowledge of marketing. It's one of my personal missions right up there with the ruining of terrible news stories as often as possible (even though I only got two under my belt, they are both great stories.)
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Agree LikeI normally try not to get involved, however I feel I have to respond.
Firstly let me defend snuffhouse.org. This site was never setup for commercial gain; Alex set it up for the small band of snuff lovers he knew were out there and to put them in touch with each other. The 4 supporting ads down the side hardly cover his hosting costs.
As for me, well I have suffered some of the worst and some of the best service companies can give and I know which I prefer. Of course I want Toque to succeed; I want Toque to be the best company it can be and to produce the best snuff we can make. I want to offer our customers the best service they have ever experienced and to be glad they bought our snuff. I want as many smokers to switch to snuff as we can reach and above all I want to go to bed at night tired and happy.
I’m never going to make a fortune making snuff, but I love doing it all the same. We have no flash marketing teams or PR departments, just me. Remember this, we’re only on this planet for a very short time and is it so bad to want to be remembered for doing the best you could. There are far too many companies and people willing to rip you off every day. Why not give a little support to the ones who don’t.
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Agree LikeStefan
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