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    •  
      CommentAuthorSpyro
    • CommentTimeMay 8th 2009
     # 31
    Sadly, I received the e-mail back from Simon at My Smoking Shop today. No more U.S. orders. What a terrible shame. Looks like Toque is still in the game for now. Any other UK vendors still able to sell. How about Rajek's? Did they get hit by this too?
    •  
      CommentAuthorSnuff Head
    • CommentTimeMay 8th 2009
     # 32
    I can see two sides of this. First the Credit card companies feel they don't want to be attached to the purveying of tobacco products. But do they still let one buy porn off the internet? and pay for prostitution? I don't know this. I don't want to come over as a goody goody, but I'm not in the market for the last two, so I don't know.

    Having said this, I do feel, as with bank notes and coins, that you should be able to buy what you want.
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 33
    What about alcohol? The bottom line is this is your money, and a legal item you wish to buy with it. It's simply an infringement on your rights as a private citizen. Is it the actual credit cards? Or an inbetween? As other shops said they are fine. And Spyro, you could ask them if they'd accept an IMO, or US cash even. Sure the mail time, is a drag. I have done both with non snuff pruchases overseas, and it was OK.
    •  
      CommentAuthorSnuffbox
    • CommentTimeMay 8th 2009
     # 34
    Someone ought to sue them for restaint of trade. I mean some BIG company with a lot of money.
    •  
      CommentAuthorNoseBag
    • CommentTimeMay 8th 2009 edited
     # 35
    Going back a few threads...

    It's not a new problem, nor is it a specific UK / European problem, nor has it effected all sites - as Roderick said, he's fine. Snuff Store hasn't a problem with accepting international orders - although our processor is a little strict.

    I think the problem was first encountered in the US, it's now making it's way round the globe. Hence why some US sites who've had their processing facility removed use Canadian companies to process orders. Or manually process the card through a terminal after the order has been made on site - which is a big 'no-no' as far as security of card details / terms of use of terminal is concerned, but perhaps a different story.

    In the UK, as long as we use a processing company instead of a bank, we seem to be fine. The problem this causes is there's another 'slice of pie' being taken by the processing company... But that's better than not being able to accept any card orders!

    International Bank Transfers are another option. I don't think any store would have a problem accepting these, so why not ask the store in question if this is a viable alternative? I certainly don't have a problem with accepting this method of payment and a number of Snuff Store's international customers use this option - if you want Snuff Store's Swift Bic details, then drop me a line.

    International Money Orders - do you mean like Western Union? There's very few locations for these in the UK and they had a bad reputation for money laundering a few years ago... But I'm not sure about the viabilty of accepting payment using this method as I've never been asked, I could enquire if it was the preferred route of a customer and there was an office local enough to make the journey to pick up worthwhile.

    Strangely there's now a few 'new' online payment methods available - such as paying at a outlet like a petrol station, like what people do with pre-paid gas and electric meters and getting a code to enter on the online store, although I think these are still localised to the 'host' country. If enough people wanted this method, then I'd look into that too.

    Ta-Ta
    Tim

    Snuff Store
    •  
      CommentAuthorSpyro
    • CommentTimeMay 8th 2009
     # 36
    Its a mockery of capitalism and free trade. Since this isn't coming directly from a government agency but rather businesses then its simply a matter of flexing our consumer muscles. Unfortunately, I think some merchants, including Simon, have probably just thrown in the towel for now out of frustration and maybe to initiate an uproar. I actually try to spread my purchases around between shops to help keep the snuff business healthy but some varieties are only available via overseas purchases. (Kudos to NicotineRush, Mr. Snuff, and others for doing their best to make our US selections as optimum as possible.)
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 37
    IMO is just like an MO, it's not a check, but you take an amount of money and get an IMO for it, and it's a piece of paper, like a check, but it's not from a bank account, it's like actual money(the amount on it, that you already paid for). And then that is mailed. And then, what about personal checks? I know they have to be held to clear. But I guess that's an option too, even for non-US stores? I don't know. There is another pay format, ebay users used to use it alot... I have/had an account, but haven't used it in years... I can't even remember the name of it now, but it was popular a while back, as an alternative. But could't one also just email the shop with one's CC info? I am not having these problems with my purchasing, just wondering what options would be available if I did.
  1.  # 38
    Well it seems obvious that in the long run we really have nothing to worry about. In the end ,if there is a will there is a way! It seems to me that the snuff community can and will find alternative solutions to the current situation.

    I have been doing a little browsing to try to come up with a source of this dilemma, and came up with this link. I do believe that ultimately it all stems from this. http://www.tobaccofreekids.org/Script/DisplayPressRelease.php3?Display=563&zoom_highlight=urges .. Any body have any thoughts on my findings? If this may be the root cause, then perhaps there are "ways" to insure that no tobacco products can be sold to minors and perhaps ease the tension.

    Dave
    • CommentAuthorIndustro
    • CommentTimeMay 8th 2009 edited
     # 39
    Hmmm, this seems kinda insane. Wouldn´t it be safer, if tobacco products could be bought with credit cards only? I mean, credit cards aren´t available for minors, are they?
    It seems rather as a sorry excuse for selfproclaimed, radicalized tobacco-enemies to gain some "achievements" in their sorry lives. If nothing else helps, push the "kids" up front, this allways works (you can win any debate with proclaiming "child protection" issues...).
    I wouldn´t go as far as calling those folks fascists, but they´re going way too far for sure. What´s the next step? Will they determine, who´s allowed to have kids in terms of meeting their standards, and who´s not?
    All that´s needed is a bit more reason, but this can´t be accomplished by any possible law...

    This whole direction the CC companies are taking is just plain nuts. But so far, I´ve had no problems. Good old Europe... :)
    • CommentAuthorSnifs
    • CommentTimeMay 8th 2009 edited
     # 40
    Regarding a back up plan incase big brother shuts us completely down- let me ask this: Why couldn't a smoke shop sell gift cards (kind of like Amazon or Ebay), use your credit card to purchase a gift card for that store, then use the gift card to purchase the product? The card could be an e-card (like Amazon) or it could be credited to your account.

    I would love to get Tim's take on this
  2.  # 41
    Snifs !! That is an excellent idea !! I hope our beloved suppliers take note of that and see if that is feasible.

    Dave

    P.S. Hopefully it would not have to come to that, but none the less it would be an excellent disaster contingency plan !!
    • CommentAuthorSnifs
    • CommentTimeMay 8th 2009 edited
     # 42
    Thanks Dave,

    One more thing: a smart purveyor will put the gift card option at the end of the checkout procedure (after shipping and totals are all included) with a big notice “international orders please use the gift card option”. Then you buy your card for the amount of the total, await the email confirmation and gift card code, return to the store checkout, enter the code in the “apply gift card” box, and you’re done.
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 43
    This sucks.

    My Smoking Shop had a lot of the harder to find stuff. Now the only place to order such things as the Poschl Schmalzler's and Swedish Match snuffs is from Rajek's.
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 44
    Have you asked them what other methods they can accept? An email with the info? A phone call with the info? Postal mail delivery of payment?
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 45
    Nope.

    It says that they cannot SHIP anything to the US. So no matter how you pay, they still can't SHIP it.
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 46
    That's crazy.
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 47
    It sure is confusing.

    It makes it sound like it's not the CC company, but maybe MSS just doesn't want to deal with shipments to the US anymore.
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 48
    Yes, that's what I was thinking too.
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 49
    If it was the CC then they would have to sell everything by mail order, like Mars did for a while.
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 50
    Right, so this isn't even about CC's or payment, it's about a shop that doesn't want US business.
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 51
    I don't know if they don't want US business..

    It just doesn't add up, is all I'm saying.
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 52
    Sorry to go on and on about this, but it is odd, did you ask them why?
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 53
    Quote from Leman's initial post:

    "Recently My Smoking Shop has stopped shipping to the US. When I contacted them, they said that it is permanent, and the reason is restrictions from Visa and Mastercard, and that no UK Tobacconist can ship to the US."
  3.  # 54
    I take a big sniff of Packards to our future! I am sure that any snuff you can't get from one supplier, another will offer the product. So any way ,, here is to best wishes for all of us, May our future be bright! Sniff, Sniff , CHEERS!

    Dave
    •  
      CommentAuthortom502
    • CommentTimeMay 8th 2009
     # 55
    Well, I get the impression they just don't want to ship to the US and made that up as an excuse, as we have had 2 UK sellers tell us that is not true. And that's their choice, we have US sellers that don't ship out of the country as well.
  4.  # 56
    Ok cstokes4, First of all Visa and MasterCard do not have the power to restrict international sales and transportation of tobacco products. That takes Government and international intervention to levy such power. I would have to agree with tom502 on this one. I'd say that shop does not respect it's customers, so start doing business with those that do.
    Just my personal take on it.

    Dave
    •  
      CommentAuthorcstokes4
    • CommentTimeMay 8th 2009
     # 57
    With Snuff Store getting in Chapman, Paul Gotard, Three Musketeers and more Sammy G, maybe they will start to stock some of the more obscure stuff soon. I'm also hoping that Nicotine Rush will be able to expand it's inventory as well.
    •  
      CommentAuthorNoseBag
    • CommentTimeMay 9th 2009
     # 58
    Hi Guys,

    I think there'll always be 'a way'... If the worse comes to the worse in the UK, I have three other processing companies that have said they'll be happy to have our account, but fingers crossed - it only seems to be a problem with the main banks so far and not a problem with the processing companies.

    Of course collectively we're all trying to increase our inventory and offerings, but we also hit a brick wall with some of the manufacturers having restricted availabilty of their snuffs in certain countries.

    This is often down to trade mark problems, or just down to perceived sales volume not being 'worth their while' printing warning labels in English. In the UK we can't officially get Silverstone as it's a trade mark of the Grand Prix racing track for example.

    So, some of the 'harder to find snuffs' are difficult to get hold of because of this - point in question is Packards Club. This was discontinued in the UK last Summer, even though it's an old UK brand / blend originally... It actually was a good seller and in my opinion was pulled 'too early'.

    Internet stores such as Snuff Store had only just got going, the smoking in enclosed premises legislation was only just kicking in in the UK and the result of that; what with people looking for a viable alternative to having to smoke cigarettes outside in the cold winter months hadn't fully been realised. I think if it was left to run for a few more months they wouldn't have pulled it.

    We're now treated much differently by all the UK manufacturers thankfully, but as with anything in life; as a new business back then, you have to show that you 'mean business'.

    Cheers
    Tim

    Snuff Store
    •  
      CommentAuthorleman
    • CommentTimeMay 9th 2009
     # 59
    I have a system for ordering snuffs, and MSS was my Sam Gawith shop, they have the biggest selection of SG that I have found. Snuff Store is getting a large SG selection, so I'll just get it there from now on. I really do prefer doing business with Tim, than with MSS, so this isn't all bad.
    • CommentAuthorIndustro
    • CommentTimeMay 9th 2009 edited
     # 60
    They even seem to be the 1st ones to offer the new SG Apple snuff. Awaiting my first order from them today. EDIT: ...and it just did! Very fast and lots of samples,too.